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FAQs

1. Do I need to register before purchase?
No registration needed, but we highly recommend you to register, as all members will enjoy special privileges and the latest updates on our promotions. Click to sign up

2. Forgot password 
If you forgot your password, please click 『Sign in 』 > 『Forgot password』, and then enter your account email address. A password reset link will be sent to the email address associated with your Yee Yee Food Account.

3. How to order?
Step 1: Choose your wished products, and then add to shopping cart
Step 2: Checkout
Step 3: Choose your payment method and make the payment
Step 4: You will receive confirmation email once payment is done

4. How to pay?
We accept following payment methods:
i. VISA, MasterCard & American Express. We do NOT collect or keep your credit card information. All transactions would undergone Secure Socket Layer (SSL) encryption before transmitting through internet.
ii. PayPal
iv. Google Pay
v. PayMe - WhatsApp: 6286 8420
vi.  FPS - WhatsApp: 6286 8420 
vii. ATM transfer
Bank: Hang Seng Bank
Account No.: 796-072817-001
Account Holder: Yee Yee Food Limited
Please upload the bank receipt to your account order page "SHOP AND CUSTOMER COMMENTS" or send the bank receipt with contact detail to us by sales@yeeyeefood.com or WhatsApp to 6286-8420, subject please enter order number for confirmation and delivery.

5. Shipping fees
We offer FREE delivery (single location only) for purchases over HK$200. Shipping charge will be applied to orders under $200. Please click on the link below for further details: 

6. Delivery times
Delivery normally takes 2 working days.

7. How to return or exchange a damaged or defective item?
We have return policy and provide good after-sales service. Please click on the link below for further details: 

8. Can I visit your showroom?
Most welcome (reservation is required)